Patient Center

Satisfaction Survey

At Stones River Eye Center, we believe in continual improvement of our services. Please take a few moments and share your experience with our office. We appreciate your feedback!

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APPOINTMENTS AND OFFICE PROCEDURES

Office visits are by appointment only and can be scheduled by calling 896-2551 between the hours of 8:30am and 5:00pm Monday through Friday. We are a provider for Medicare and accept assignment on Medicare claims.

Some insurance companies require prior authorization and many require a referral from your primary care provider. It is the patient'’ responsibility to obtain the necessary referral before their appointment with Dr. Ranz.

If you have questions about what your insurance requires, or what services you may expect your insurance to cover, please feel free to discuss this with our office personnel. They will be happy to help if they are familiar with your insurance plan. For patients not covered by insurance, payment will be expected at time of service unless prior arrangements have been made.

Certain situations may require a need for a second opinion. Please feel free to discuss this with Dr. Ranz. He will be happy to arrange a consultation or referral to another specialist.

If you have an emergency, call our office at any time. An eye emergency is any sudden blurring or loss of vision, an injury to the eye, a foreign body in the eye, or an extremely red and painful eye. Dr. Ranz gives emergencies priority treatment. If the office is closed, our answering service will either contact Dr. Ranz or refer you to the doctor taking emergency calls.

Online Forms

Speed up your visit by completing the necessary form(s) below. For your convenience, you can either fill the form(s) out online or download and print the form(s) and bring it with you to your appointment.

Insurance and Billing Practice Form (Required)
Download & Print

New Patient Information Form (Required)
Download & Print

New Patient Medical History Form (Required)
Download & Print

Learning Resources

Knowing what it takes to maintain healthy vision is important. As leading eye health providers, we have selected the resources in this section of the website to educate our patients about eye health, eyeglass lenses and frames, and contact lenses. We are committed to protecting your eyesight.

Payment Options

At Stones River Eye Center, our mission is to provide quality service and products at reasonable pricing. We accept the following payment methods:

  • Cash
  • Check
  • Visa, MasterCard, and Discover
  • Flexible Spending Plans
  • Health Savings Accounts (HSA)

Participating Insurances
Our practice accepts most insurance plans. Coverage may vary from one plan to the next. Please call our office to verify your benefits before your visit.